Employee onboarding

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Employee onboarding

Using an LMS, it’s easy to see the relative progress and activity of a group of learners, or specific individuals.

Employee onboarding

With well designed courses and eLearning content development, each user can be offered a personalized learning journey, with materials and assessments presented according to their individual needs and ability. It’s therefore easy to spot where users need support, or are ready to move further ahead.

Benefits of using an LMS to support your onboarding and induction process include:

  • Automated management of testing for compliance training
  • User centered learning – which promotes engagement
  • Cost effective – using open source software such as Totara Learn

One example of a client we’ve worked with on an onboarding system is University College London Hospitals. You can view a case study on the project here: UCLH case study

If you’d like to find out more about how we could help you implement or improve e-learning within your organization, click below to get in touch.

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When you have new employees, you need an employee onboarding technique that will set your company, as well as your new hire, up for success. No matter how many employees your business has, or will be hiring, it is crucial to set up employee onboarding.

Employee onboarding should not be confused with employee orientation. Both of these are critical to have within your company. Orientation is a one-time event that takes place for new hires. But onboarding is a process that lasts weeks or months with orientation being a part of it.

What is employee onboarding?

Employee onboarding is the process of blending a new hire with the culture of the company. Crucial tools and information will be provided for the newbie to allow them to be a productive member of your company.

Many staffing experts feel the onboarding process of an employee should last for at least one full year.

Facts about employee onboarding

If you are uncertain that your company needs employee onboarding, consider these facts.

  • Fifty percent of all hourly employees at companies will not last more than 120 days.
  • Fifty percent of all senior hires outside the company will not succeed in the first 18 months of the position.
  • Only 12% of employees feel that their company has a successful onboarding program set in place.
  • Fiftysix percent of new employees feel it is crucial to have a mentor or work buddy.
  • Many companies only feel the first week of employee onboarding is important.
  • Twenty percent of new hires would not recommend the company they work for.
  • On average, a new employee will be asked to perform 54 tasks as part of their onboarding experience. This will include documents to sign or upload, administrative tasks to perform, and learning goals for the company.
  • Sixtynine percent of employees are more likely to stay with a company for 3 years if there is a good employee onboarding program in place.
  • Just over ¾ of employees feel that socialization is key during the onboarding process.
  • It costs approximately $4,000 to replace an employee.
  • It generally takes about 8 months for a new hire to become fully productive, yet only 37% of companies extend onboarding past the first month of employment.

Benefits of employee onboarding

Every company will see the many benefits of employee onboarding. Here are just some that we have found through their experience.

1. You can increase the employee’s productivity while shortening the learning curve. There are various ways that this can be done. Peer-to-peer relationship building is a crucial aspect of this, but for many companies, technology will play a huge role. Mentoring and training can be elements of this or even reviews. Each business will need to allocate what things work best for them.

2. Employee onboarding can also assist with facilitating goals. By reviewing key policies that your company has when an employee is hired, you are providing them with how your company works in full.

3. Employee onboarding helps to promote communication with all employees. If you are just starting, it is important for you to have communication with others in the industry. This onboarding will allow you to communicate with entry-level employees all the way up to management. This is great because a new hire can then have a mentor for their position. If you want to be a high-performing business, you must have an employee onboarding program that is also high-performing.

4. If your company is looking to up job satisfaction, employee onboarding is one way to do this. It will also help your business with retention rates.

5. Want to boost performance within your company? Employee onboarding can increase the performance of your employees by 11%! This is because an employee will fully understand what is expected of them, so they can do their job better.

6. If your management is under stress, the company can also suffer. An employee onboarding system can assist in eliminating so much management stress. This can also lower the stress of other employees. Employees who are given the tool of employee onboarding will be more likely to show up for work on time, be in tune with the company, and be ready for the task at hand.

7. When an employee onboarding plan is in place, it can help build trust between your company and the employee. This is mostly because of open communication.

The four C’s of employee onboarding

With employee onboarding, there are four different levels, referred to as the four C’s.

  • Compliance is the first level that shows employees the policies and legal rules and regulations.
  • Clarification is the second level which involves showing employees expectations so they can fully understand how to complete their job.
  • Culture offers an employee with formal and informal organizational norms.
  • Connection is the relationships that employees must develop.

Great practices for employee onboarding

In order to have your employee onboarding program be successful, you must follow the great practice. By implementing the following, you will be sure that your employee onboarding will go as planned.

  • Basics should be set in place prior to the employee’s first day.
  • A formal orientation program should be used on the first day.
  • Do something special on the employee’s first day.
  • Monitor the program.
  • Have the onboarding program written up.
  • Utilize technology to make the program better.
  • To determine employee progress, use milestones such as 30 days, 60 days, 90 days, 120 days, and 365 days on the job.
  • Be very clear with the employees about objectives, roles, responsibilities, and timelines.

Prior to the first day

You will also want to get paperwork filled out prior to the employee’s first day. Paperwork may include the employee’s contract, payroll forms, VISA documents, direct deposit forms, IRS papers, and more. You should also provide them with a first-day schedule.

Online accounts for an employee should also be set up. This includes an email account, a company instant messaging, and any passwords that they will need for software or programs that are used.

You will also want to have business cards ready, a name placard, and all tech stuff set up (laptop, monitor, mouse, keyboard headset, etc).

First day

On the employee’s first day, have someone ready to welcome the employee to the office, and to show them where their desk is located. Provide the employee with a detailed tour of the company, and give them a map so they know where everything is located.

It is also advised to have a new hire meeting where you introduce the team to the newbie. You should also have a formal HR meeting to go over holidays, paid time off, vacations, team culture, company structure, and anything else pertinent about the company.

First week

During the week you’ll want to plan time to go over the goals of your employee for the first 30 days, 90 days and one year.

You can also provide insight into how the employee has done in the first few days. Be sure to check in with them on a regular basis to make sure all is well.

Creative ideas for employee onboarding

Every employee will tell you that when they feel welcomed and special, it can make their first day or week so much better. Here are some creative ideas that will make your new hire’s onboarding even better.

Welcome

On the employee’s first day, have a welcome sign with their desk setup for them. You may wish to include some promotional items for your company, such as a pen, can koozie, or notebook.

Lunch with coworkers

One an employee’s first day, have a few coworkers take them out to lunch. This is a great way to get your newbie to get to know others.

Welcome card

Leave a welcome card on the desk of the new hire, with all employees signing it.

Small gifts

Leave a few small gifts on the desk of the new employee. These can be inexpensive things, such as a gift card to the cafeteria or some treats, such as chocolate. You might even try to find out what their favorite snack is to leave on their desk. Or you could have their favorite drink delivered.

Employee’s picture

Before the new hire starts, ask them to share a few things about themselves, such as what hobbies they have, what their favorites are, or about their family. Ask them to attach a picture of themselves, then use it on the company intranet site. This can pop up when others access the site so they can find out about the new hire.

Flowers

You can leave a bouquet of fresh flowers on the desk of the employee welcoming them on their first day.

The first week wrap up

On the last day of the employee’s first week, have a wrap up with them. This can be easily accomplished by providing drinks and snacks and allowing everyone to take half an hour to celebrate with your employee. Cupcakes, cookies, cake, and punch can be served.

In Conclusion

As you can see, it is very important to have an employee onboarding program in place. By implementing such a program, you can be assured that your new hires will feel important while also understanding the ins and outs of your company.

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