Cookies Policy


Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website and/or application (‘Services’). We use cookies on our Services to:

  • recognise you whenever you visit the Services (this speeds up your access to the Services as you do not have to log in each time);
  • obtain information about your preferences, online movements and use of the internet;
  • carry out research and statistical analysis to help improve our content and to help us better understand your requirements and interests;
  • target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; and
  • make your online experience more efficient and enjoyable.

The information we obtain from our use of cookies will not usually contain your personal data. Although we may obtain information about your computer or other electronic device; such as your IP address, your browser and/or other internet log information, this will not usually identify you personally. In certain circumstances we may collect personal information (‘personal data’) about you where you voluntarily provide it or otherwise consent to personal data being provided. Please see our privacy policy for information regarding the use and management of your personal data.

In most cases we will need your consent in order to use cookies on our Services. The exception is where the cookie is essential in order for us to provide you with a service you have requested.



There is a notice on our home page which describes how we use cookies and which also provides a link to our privacy policy. If you click to consent to our use of cookies, you confirm your acceptance of their use for the purposes described in this cookie policy and our privacy policy.


Third-party cookies

We work with third party suppliers who may also set cookies on our Services, for example Google Analytics. These third party suppliers are responsible for the cookies they set on our Services. If you want further information please go to the website for the relevant third party.


Description of cookies

The table below provides more information about the cookies we use and why:

Name of cookieOwnerPurpose for the cookie

CONSENT This stores user’s consent to our use of cookies.

__cfduid This identifies individual users behind a shared IP address and applies security settings on a per-user basis.

nQ_cookieId The domain of this cookie is owned by Albacross. It is used as a analytical tools to identify the potential customers by setting a unique Id for the customers. The session Id is used to implement the preference choice made by the customer upon their re-visit.

nQ_userVisitId No description

_ga This cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.

_gid This cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the wbsite is doing. The data collected including the number visitors, the source where they have come from, and the pages viisted in an anonymous form.

_gat This cookies is installed by Google Universal Analytics to throttle the request rate to limit the colllection of data on high traffic sites.

vuid This domain of this cookie is owned by Vimeo. This cookie is used by vimeo to collect tracking information. It sets a unique ID to embed videos to the website.

_CAN_BId This is the User Identification cookie. This holds a unique (32-character) reference which identifies this visitor each time that they return to your site.

CAN_FCld This is the User Identification cookie. This holds a unique (32-character) reference which identifies this visitor each time that they return to your site.

CAN_SId This is the Session Identification cookie. This holds a unique (32-character) reference which allows CANDDi to relate all the current tracking to a single Session.


How to turn off cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, please be aware that you may lose some of the functionality of our Services. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: