Business

Retailers: How to manage that angry customer

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[vc_row][vc_column][vc_column_text]We have all witnessed when an angry customer starts to take out their bad experience on the people around them, usually your staff members. Uncomfortable isn’t it? This can have a really negative effect on your other customers and your colleagues. The HSE (Health and Safety Executive) define work-related violence as ‘any incident in which … Read more

How to get your employees excited about using an LMS

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[vc_row][vc_column][vc_column_text]People are often naturally opposed to change and new ideas until they get used to them. Implementing a new learning management system in the workplace is no different. However, if you present your learning management system in the right way, you can expect high levels of excitement and engagement from your learners. Here are some ideas for … Read more

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