LMS for Customer Training Software

Help your customers get the most value out of your product

Training isn’t just for your team anymore; it’s for your customers, too. That’s why our Learning Management System (LMS) is custom-built to educate, engage, and empower your customers. Our system allows customers, from first-time users to loyal veterans, to access tailored content that maximizes their understanding and use of your product or service.

Like our Extended Enterprise LMS, which unites teams, customers, and partners, our customer-focused LMS simplifies knowledge sharing, boosts skill development, and ensures value alignment across the board. Our LMS is designed to create a well-informed, actively engaged customer base that drives growth and fosters a thriving community around your brand.

What is a LMS for customer training?

A LMS for Customer Training takes your educational outreach directly beyond your internal team to the customers themselves. It recognizes that your growth hinges not only on how well your team knows your product but also on how well your customers do. Providing customers with the resources they need allows them to understand and fully utilize your product or service, and this platform aligns their experience with your brand’s objectives.

Why are the benefits of LMS for customer training?

A LMS for Customer Training simplifies and enhances how you educate your customers, providing a scalable platform to share the latest insights and updates about your product. It’s all about ensuring your customers are as well-informed and engaged as your team, turning them into savvy users and advocates for your brand. It also gives you a clear view of their progress and how this knowledge boosts your business, making every learning moment count towards greater success.

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Why choose Webanywhere?

Our LMS, tailored for customer training, is perfect for companies eager to educate their external audiences. Our platform is developed to integrate smoothly with your workflow.

Simple user interface

Our customer-focused LMS features an intuitive interface that’s easy to use, whether on a desktop or mobile. It offers customizable themes, allowing you to create a learning environment that reflects your brand, making your customer training more engaging.

Automation

Our platform reduces the complexity of managing customer training. It automates essential operations such as monitoring user progress and managing certifications, considerably reducing the administrative burden.

Optimization

Our LMS is designed not just for learning but for an engaging learning journey. Its user-friendly admin side integrates smoothly with CRM, HR systems, and other software, elevating your customer base’s learning experience.

Tracking

With robust reporting tools, our LMS lets you keep a close watch on the impact of your training initiatives. Track everything from user engagement to completion rates and quiz scores, providing you with critical data to refine your strategy and content.

Standardization

Our LMS ensures your customer training is managed consistently, maintaining a high-quality learning experience. Totara offers support for multiple users underlines our commitment to delivering an inclusive and standardized educational approach, showcasing your brand’s dedication to excellence.

What our customer training LMS offers?

Our LMS is a custom mix of design, integration, hosting, consulting, and support crafted to elevate your online training courses.

Custom development

We create bespoke LMS solutions for customer training to deliver unique educational experiences. Our focus is on building a powerful, learner-focused platform that meets the specific requirements of your external training initiatives.

Mobile-first design

With a mobile-first design, our Customer Training LMS ensures an engaging learning experience on any device. This approach allows learners to interact with your content on their terms, enhancing accessibility and convenience.

Content development

Our team specializes in producing engaging eLearning content for diverse audiences. Each piece of content is intentionally designed to both educate and align with your training objectives.

Managed Hosting Options

Our managed hosting offers a robust 99.9% uptime guarantee, allowing you to concentrate on developing and delivering your content worry-free from the hassles of downtime or technical issues.

Consultancy and training

Recognizing the dynamic nature of customer training, we provide ongoing consultancy and training services. This ensures that your training strategies remain innovative and up to date with the latest eLearning trends and best practices.

Ongoing Customer Support

Our support extends beyond deployment. A dedicated team of LMS experts can help with any queries, conversations, or updates needed to keep your customer training programs running smoothly.

LMS for Customer Training Use Cases

An LMS for customer training helps organisations educate users on how to get the most from your products or services. This leads to reduced support queries, increased satisfaction, and stronger customer retention.

Onboarding New Customers Efficiently

Help new customers hit the ground running with structured onboarding programmes. An LMS can deliver welcome tutorials, product walkthroughs, and setup guidance—reducing time-to-value and improving the customer experience from day one.

Reducing Support Volume Through Self-Service Learning

By offering how-to guides, troubleshooting modules, and product training videos, customers can resolve issues independently. This decreases strain on your support team while empowering users to learn at their own pace.

Delivering Role-Specific Product Training

Different customer roles—like admins, users, or developers—often require different training. An LMS allows you to segment content based on user profiles, ensuring relevance and clarity for each audience.

Tracking Engagement and Training Outcomes

Built-in analytics allow you to see who’s completed what, how they performed, and where users are getting stuck. This data can inform content updates and account management strategies.

Offering Certification and Skills Recognition

Boost customer loyalty and satisfaction by offering certificates for completing training paths. This is particularly effective in SaaS, tech, and B2B where product mastery is a competitive advantage.

Scaling Customer Education Globally

An LMS allows you to deliver consistent training across different regions and time zones, with multilingual support and flexible access—ideal for international user bases.

LMS Case Studies

  • Joby Aviation

    Joby Aviation, trailblazer in electric vertical takeoff and landing, is redefining both manufacturing and training

    Joby case study

  • F.Hinds

    F.Hinds, a leading UK jeweller, had been using an older version of Totara LMS to manage their product training

    F.Hinds case study

  • Peter Jones

    This success story examines how elearning experts at Webanywhere were able to create a Totara Learn platform

    Foundation LMS case study

  • JetBlue Airways

    JetBlue Airways, one of the top carriers in the United States, recognized the inflating cost of higher education

    JetBlue case study

  • Olympic Games

    Webanywhere delivered a cloud-hosted, fully-supported learning platform for the British Safety Council

    Olympics case study

  • ZARA

    This case study examines how elearning specialists Webanywhere delivered a new social video platform for Inditex

    Zara LMS

LMS for Sales Training FAQ

What is an LMS for customer training?

An LMS for customer training is an online platform enabling businesses to provide training and educational content to their customers. It’s aimed at helping customers fully utilize and understand products or services, thereby improving their experience and satisfaction with the brand.

Training customers leads to better product understanding, fewer support requests, and increased loyalty. It also enables customers to solve issues independently, enhancing their engagement and likelihood of promoting your brand.

You can design various courses, including interactive tutorials, product demonstrations, compliance training, and customer onboarding sessions. Our LMS supports multimedia content to make learning engaging and effective.

Absolutely! Our LMS is mobile-friendly, ensuring customers can learn on the go, anytime, anywhere, with seamless access on iOS and Android devices.

Yes, you can customize the LMS to match your brand identity. This includes the theme, logos, colour schemes, and layout.

Get your customer training LMS today

Our customer training LMS is designed for businesses looking to broaden their training impact beyond just their internal team.

We equip your company with the tools for effectively distributing your customer training courses, ensuring you can confidently establish significant connections across your entire network.

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