Why Our NPS Score of 76 Matters (And What It Means for Your Learning Strategy)
We don’t usually boast about awards or metrics. But when we recently calculated our Net Promoter Score and saw 76 staring back at us, even our naturally modest team had to admit—that’s something worth sharing. Here’s the thing about NPS scores. Most companies would be thrilled with 50. Anything above 70 is considered world-class. So … Read more